Contact Zaxbys Customer Service
Zaxbys Phone Numbers and Emails
Toll-Free Number:
-
(866) 892-9297
Customer Service:
-
(662) 561-0338Batesville, MS
-
(318) 584-7117Bossier City, LA
-
(270) 796-8300Bowling Green, KY
Zaxbys Emails:
Zaxbys Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Zaxbys Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Zaxbys is 8668929297. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 39% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as Zaxbys may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Zaxbys Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Zaxbys is 8668929297. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 39% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as Zaxbys may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Zaxbys mainly because of product/ service, staff and employment.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Zaxbys is guestservices@zaxbys.com. 75% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Zaxbys Website:
Zaxbys Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
9400 S Highland Dr
Sandy, UT 84093
2035 N 109 St
Kansas City, KS 66109
6995 S Mingo Rd
Tulsa, OK 74133
How Good is Zaxbys's Customer Service?
Summary of Zaxbys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zaxbys?
Product/ Service Question:
- “Food and service complaint”
- “Complaint”
- “Bad food”
Staff Question:
- “Probably with manager”
- “Customer service complaint”
- “Manager”
Employment Question:
- “Need check stubs”
- “W2”
- “Payroll”
Account Question:
- “Account PROBLEM .NEED IMMEDIate RESOLUTION TO KEEP MY BUSINESS.R I EILL DINE ELSEWHETE”
- “I can't get into my paycor account”
- “MY survey code”
Request for Information Question:
- “My Name is Mary Lemoine, and I was being Hired for Assistance Manager in Denham Springs, LA 70726? I called and I was told that I did not have a Job? Can you please Call?”
- “About My w2 form”
- “To get HR contact information”
Shipping and Delivery Question:
- “Missing order”
- “Haven't received my pay check from zabaxy's were I work there and being trying to get for almost three months t”
- “Because I didn't get paid yet”
Payments and Charges Question:
- “I need to add my receipt to my account”
- “I can’t do the survey because my receipt the ink is so light you can’t understand what the letters are”
- “What the email for person who do changes to direct deposit.”
Refund Question:
- “To get a refund”
- “Refund”
- “Need a refund”
Website/ Application Question:
- “I am an employee who filling out a std claim, I need a name telephone number and email from human resources so I can complete my application”
- “Because I field out an application and they said I already worked there when I didn't”
- “Different phone number in app than my own”
Cards Question:
- “See if online order went through from zaxby’s gift card”
- “Gift card balance”
- “Lost card employee”
Activation/ Cancellation Question:
- “I need to cancel an order and phone at facility not working”
- “Cancel a pre order”
- “Cancel an order”
Return/ Replace Question:
- “Order I placed online is NOT correct!”
- “Please have all your restaurants change the ink in the registers so the customers can read the reward codes ..FRUSTRATING !!”
- “Need to change email”
Other Question:
- “Survey”
- “Employees bad experience”
- “My chicken was not done”
Compare Zaxbys Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.