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Contact Zaxbys Customer Service

How to Reach a Person at Zaxbys

Verified Contact Information

Toll-Free Number:

  • 1-866-892-9297
Call customer service
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Customer Service:

  • 1-662-561-0338
    Batesville, MS
  • 1-318-584-7117
    Bossier City, LA
  • 1-270-796-8300
    Bowling Green, KY
  • 1-270-846-0000
    Bowling Green, KY
  • 1-706-517-4000
    Chatsworth, GA
  • 1-931-552-7141
    Clarksville, TN
  • 1-573-442-2525
    Columbia, MO
  • 1-386-943-8166
    Deland, FL
  • 1-615-441-3636
    Dickson, TN
  • 1-270-982-5222
    Elizabethtown, KY
  • 1-334-616-6220
    Eufaula, AL
  • 1-317-576-9700
    Fishers, IN
  • 1-502-695-0060
    Frankfort, KY
  • 1-864-968-0701
    Greer, SC
  • 1-601-264-5254
    Hattiesburg, MS
  • 1-256-828-7186
    Hazel Green, AL
  • 1-281-955-8865
    Houston, TX
  • 1-317-672-2471
    Indianapolis, IN
  • 1-870-739-4888
    Jonesboro, AR
  • 1-913-299-8803
    Kansas City, KS
  • 1-816-439-5552
    Kansas City, MO
  • 1-817-741-8810
    Keller, TX
  • 1-615-449-4566
    Lebanon, TN
  • 1-502-271-6990
    Louisville, KY
  • 1-502-742-8600
    Louisville, KY
  • 1-501-525-4144
    Marion, AR
  • 1-318-537-9126
    Monroe, LA
  • 1-405-703-2186
    Moore, OK
  • 1-615-758-4995
    Mount Juliet, TN
  • 1-615-867-7773
    Murfreesboro, TN
  • 1-812-725-7484
    New Albany, IN
  • 1-801-393-4742
    Ogden, UT
  • 1-913-747-4277
    Olathe, KS
  • 1-913-538-4131
    Overland Park, KS
  • 1-918-928-4242
    Owasso, OK
  • 1-501-833-9777
    Paragould, AR
  • 1-972-744-9634
    Richardson, TX
  • 1-252-533-2589
    Roanoke Rapids, NC
  • 1-318-202-5862
    Ruston, LA
  • 1-801-572-5851
    Sandy, UT
  • 1-919-777-7269
    Sanford, NC
  • 1-662-301-8538
    Senatobia, MS
  • 1-870-972-8220
    Sherwood, AR
  • 1-281-907-6567
    Spring, TX
  • 1-417-368-0423
    Springfield, MO
  • 1-615-384-9611
    Springfield, TN
  • 1-214-469-1745
    The Colony, TX
  • 1-864-834-5099
    Travelers Rest, SC
  • 1-918-893-2277
    Tulsa, OK
  • 1-405-603-8190
    Warr Acres, OK
  • 1-660-422-5631
    Warrensburg, MO
  • 1-318-512-4183
    West Monroe, LA
  • 1-801-297-1704
    West Valley, UT
  • 1-770-867-7700
    Winder, GA
  • 1-863-875-9499
    Winter Haven, FL

Zaxbys Emails:

Accessibility
Events/ Guest Relations
Media
Marketing Inquiries, Press Inquiries

Zaxbys Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Zaxbys Phone Number
1 (866) 892-9297
Average Hold Time
00:02:13
Average Calls duration
3 minutes
Most Popular Zaxbys Email Address
guestservices@zaxbys.com
Zaxbys Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Zaxbys Customer Service?

Most Popular Number:

(866) 892-9297
Total calls: 2 794 Issues resolved: 48 Last call: Apr 12, 2026

You can reach Zaxby's customer service by calling their phone number, which is 1-866-892-9297. Zaxby’s customer service hours are from 10 AM to 9:30 PM ET, throughout the week. During these operation hours, you can get in touch with a live Zaxby customer service representative and have your issues resolved right away.

You can also get updates about Zaxby’s by following them on their social media platforms such as Facebook, Instagram, Twitter, and TikTok.

Zaxby's, an American chain of fast casual restaurants, specializes in a delectable menu featuring chicken wings, chicken fingers, sandwiches, and salads. Alongside their mouthwatering offerings, Zaxby's corporate office is available to assist you throughout the week, operating from Monday to Sunday.

Their business hours start from 10 AM ET and extend until 9:30 PM ET. Whether you have inquiries, concerns, or any other business-related matters, you can reach out to their corporate office during these specified hours.

If you require sending your complaints to Zaxby’s Corporate office, you can directly send a correspondence to Zaxby’s corporate offices’s mailing address, which is 1040 Founders Boulevard Suite 100 Athens, GA 30606.

While sending your complaints, make sure you include all your details and also input the particular franchise location where you are having issues. The Zaxbys website also features an online contact form, which you can use to send in your complaints and feedback about Zaxbys.

PissedConsumer Club

Contact Information

Zaxbys Website:

Zaxbys Help Center:

Corporate Office Address:

Zaxby’s Franchising LLC
1040 Founders Blvd
Athens, Georgia 30606
United States

Other Info (opening hours):

Other Locations:

9400 S Highland Dr

Sandy, UT 84093



2035 N 109 St

Kansas City, KS 66109



6995 S Mingo Rd

Tulsa, OK 74133


More contact details

Summary of Zaxbys Customer Service Calls

3.6K TOTAL
CALLS
02:58 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zaxbys?

Product/ Service Question:

  • “Complaint”
  • “Food”
  • “Customer complaint”

Staff Question:

  • “Poor service”
  • “Report unprofessional workers”
  • “Poor management/ staff”

Employment Question:

  • “Need check stubs”
  • “W2”
  • “Payroll”

Account Question:

  • “Account PROBLEM .NEED IMMEDIate RESOLUTION TO KEEP MY BUSINESS.R I EILL DINE ELSEWHETE”
  • “I can't get into my paycor account”
  • “MY survey code”

Request for Information Question:

  • “My Name is Mary Lemoine, and I was being Hired for Assistance Manager in Denham Springs, LA 70726? I called and I was told that I did not have a Job? Can you please Call?”
  • “About My w2 form”
  • “To get HR contact information”

Shipping and Delivery Question:

  • “Didn't get food while parked”
  • “Missing order”
  • “Haven't received my pay check from zabaxy's were I work there and being trying to get for almost three months t”

Payments and Charges Question:

  • “Unauthorized charges on my bank card”
  • “I need to add my receipt to my account”
  • “I can’t do the survey because my receipt the ink is so light you can’t understand what the letters are”

Refund Question:

  • “To get a refund”
  • “Refund”
  • “Need a refund”

Website/ Application Question:

  • “My mobile app isn’t working and signed me out may have deleted account”
  • “I am an employee who filling out a std claim, I need a name telephone number and email from human resources so I can complete my application”
  • “Because I field out an application and they said I already worked there when I didn't”

Cards Question:

  • “See if online order went through from zaxby’s gift card”
  • “Gift card balance”
  • “Lost card employee”

Activation/ Cancellation Question:

  • “I need to cancel an order and phone at facility not working”
  • “Cancel a pre order”
  • “Cancel an order”

Return/ Replace Question:

  • “Order I placed online is NOT correct!”
  • “Please have all your restaurants change the ink in the registers so the customers can read the reward codes ..FRUSTRATING !!”
  • “Need to change email”

Other Question:

  • “Customer experience at the Zelda Road store in Montgomery Alabama”
  • “False advertisement”
  • “Total dissatisfaction”

Compare Zaxbys Customer Service To

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